We pride ourselves on being always available, ensuring that no matter what time zone you’re in or when an issue arises, we’re there to provide prompt, professional solutions. With Chiem Global Services, you’re not just choosing a delivery service; you’re choosing a reliable partner who is dedicated to supporting you at every step of your logistics journey.
Getting started is easy and seamless. Simply visit our website or reach out to our team to book your first delivery or set up a business account. We'll walk you through the process, help you choose the right service level, and get your package moving in no time.
Whether you're an individual sending a one-time shipment or a company needing daily logistics support, we make onboarding simple, fast, and friendly. With Chiem, you're not just choosing a courier—you’re choosing a reliable partner for the long haul.
At Chiem, we don’t just move parcels—we move expectations. We’ve built a reputation as the UK’s fastest-growing logistics provider by combining speed, security, and reliability into every delivery. While others focus solely on getting from point A to point B, we focus on the how—how fast, how safely, and how professionally we get it done.
Our service is powered by smart logistics systems, a dedicated team, and a genuine passion for exceeding customer expectations. Whether it’s a one-off package or high-volume commercial shipping, we treat every delivery with urgency and care. In short, we deliver more than packages—we deliver confidence.
Speed is at the core of our promise. Chiem Global Services is engineered for rapid dispatch and prompt delivery across the UK. Whether you're requesting same-day delivery or scheduled drops, our logistics network and professional drivers ensure your parcels get there yesterday-fast—okay, maybe not literally, but close.
We understand that time-sensitive deliveries are critical, which is why we invest in real-time tracking, proactive communication, and route optimization. Our goal is to keep you and your recipients informed, assured, and impressed every step of the way.
Yes! With Chiem Global Services, you're never left in the dark. We provide full real-time tracking for all deliveries, allowing you and your customers to monitor progress at every stage. From pick-up to final drop-off, you'll know exactly where your shipment is and when it's expected to arrive.
Our user-friendly interface makes it easy to track multiple parcels, view updates, and receive instant notifications. It’s all part of our commitment to transparency, accountability, and total customer satisfaction.
Chiem Global Services covers nationwide delivery across the UK. From major cities like London, Manchester, and Birmingham to rural towns and regional hubs, we ensure that your goods get to their destination—no matter the postcode.
Thanks to our growing fleet and smart routing system, we’re able to offer seamless service whether you’re shipping to a high street storefront or a home on the hillside. We’re expanding rapidly, so if you’re unsure whether we serve your area, just reach out—we probably already do!
Absolutely. In fact, we specialize in building lasting partnerships with businesses of all sizes. Whether you're a retailer, wholesaler, or service provider, we offer customized logistics solutions tailored to your operation’s unique needs.
From daily scheduled pick-ups to flexible drop-off options, we help streamline your delivery process so you can focus on growth. Our business clients also enjoy priority support, volume-based pricing, and dedicated account management—because your success is our business too.
At Chiem Global Services, safety isn’t an option—it’s a promise. From the moment your parcel enters our hands to the final doorstep delivery, we implement rigorous protocols to ensure every item arrives in perfect condition. Our team is trained to handle all goods with the utmost care, using secure packaging, real-time tracking, and well-maintained vehicles designed to protect your shipments, no matter the size or value.
We offer extensive delivery coverage across the entire United Kingdom, from major cities to remote rural areas. Whether it’s a local drop within London or a cross-country haul from Manchester to Glasgow, Chiem Global Services has the infrastructure and network to ensure reliable, timely delivery. Our road freight services are especially optimized for flexibility, enabling us to handle various delivery routes with ease.
In addition to UK-wide coverage, we also offer international logistics solutions through our air and ocean freight divisions. This global reach makes us the ideal partner for businesses or individuals looking to transport goods across borders, all while enjoying the same reliable service and tracking features our domestic clients rely on.
Tracking your shipment is as simple as entering your tracking ID on our website or app. Once your delivery is in motion, you'll receive a real-time view of your shipment’s location, status updates at every key checkpoint, and an estimated time of arrival. Our system is designed to be user-friendly while providing in-depth logistical data for those who need it.
Our live tracking feature not only boosts transparency but also gives peace of mind. You’ll know exactly where your package is, who’s handling it, and when it’s expected to arrive—eliminating the guesswork that can often come with logistics services. Notifications can also be sent via SMS or email for added convenience.
We handle a wide variety of goods, from documents, parcels, and retail products to heavy machinery and temperature-sensitive items. Our services are designed to accommodate the needs of both individuals and businesses, ensuring your items are transported safely regardless of size or nature.
However, for safety and compliance reasons, certain items such as hazardous materials, flammable substances, and restricted goods may not be permitted. If you're unsure whether your item qualifies for shipping, our customer support team is available 24/7 to advise and guide you on proper packaging, declarations, and alternatives if necessary.
Yes, we understand that plans can change, and that’s why we offer the flexibility to reschedule or cancel deliveries within a specified time frame. Simply contact our support team or log into your customer portal to make the necessary changes. As long as the shipment has not been dispatched or reached a certain point in transit, we can make the adjustments promptly.
In cases where rescheduling isn’t possible due to timing, our team will work with you to find a practical solution—whether it’s rerouting, holding the package at a local depot, or arranging a return. We strive to keep our operations as customer-centric as possible, so every adjustment is handled with professionalism and urgency.
Absolutely. We provide optional insurance coverage for shipments to give you added peace of mind, especially when transporting high-value or fragile items. This coverage protects against loss, damage, or theft during transit, and claims can be initiated easily through our customer portal.
Our goal is to ensure that every delivery is not only swift and efficient but also secure. While we maintain strict handling procedures and partner with trusted carriers, insurance serves as an extra layer of assurance for those looking to mitigate risk completely. Our team is also available to help you choose the right level of coverage for your particular shipment.
What sets us apart is our commitment to reliability, customer satisfaction, and technological innovation. From real-time tracking and 24/7 support to customizable logistics solutions, we go beyond simply transporting goods—we deliver a seamless experience that keeps our clients coming back.
We’re also a company that listens. Our services are constantly being refined based on customer feedback, industry trends, and emerging technology. That means you’re working with a logistics partner who evolves with your needs and stays ahead of the curve in a competitive marketplace.
Delivery times vary depending on the service selected. For same-day and next-day services, deliveries are made as quickly as possible, often within a few hours or by the next business day. Our road and air freight options also allow for expedited solutions across longer distances and international borders.
When placing an order, you'll receive an estimated delivery time based on route optimization, traffic patterns, and weather conditions. And thanks to our real-time tracking, you’ll be notified of any changes immediately. We aim to ensure speed without compromising on safety or accuracy.
Yes! We offer recurring and scheduled delivery plans for businesses and individuals who require consistent logistics services. Whether it’s daily deliveries, weekly routes, or monthly shipments, we’ll work with you to establish a plan that aligns with your timeline and budget.
These scheduled services are perfect for retailers, manufacturers, medical suppliers, and subscription-based businesses. We even provide dedicated support for managing accounts, monitoring KPIs, and ensuring each delivery meets your exact specifications—making logistics management effortless on your end.
Yes, we offer professional packaging services and detailed packaging guidelines to ensure your items are protected during transit. Whether you’re shipping electronics, artwork, fragile goods, or industrial equipment, we have the materials and expertise to safeguard your items from start to finish.
If you prefer to package items yourself, we provide clear instructions and recommendations, including the best types of boxes, cushioning materials, and labeling practices. Proper packaging not only protects your goods but also helps prevent delays due to inspection or repackaging at shipping centers.
Opening a business account is quick and straightforward. Simply visit our website and complete the registration form, or contact our corporate solutions team directly. We’ll work with you to understand your delivery needs and set up a tailored plan that includes volume-based pricing, invoicing options, and a dedicated account manager.
Business accounts come with exclusive benefits such as priority service, custom reporting, and monthly billing. Whether you’re a startup or a large enterprise, partnering with Chiem Global Services means streamlining your logistics, gaining operational insights, and scaling with confidence.
Request your estimate today and discover why businesses and individuals across the UK choose Chiem Global Services to deliver more than just promises.
Chiem Global Services stands as the UK’s fastest-growing name in delivery and logistics. We don’t just move packages—we deliver unmatched reliability, speed, and security with every shipment.
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— Lucy MOperations Manager at Brightbox Retail